Available 24 hours
Emergency call-outs, 24 hours
Burst pipe, bad leak or no heating? Call Ross any time. Less urgent? WhatsApp a photo.
Boiler not working? Get help with a boiler fault
Included
What you get.
- Available 24 hours, 7 days
- Burst pipes and major leaks
- No heating or hot water
- Common parts on the van
- Call-out fee confirmed before Ross sets off
Smell gas?
Open doors and windows, turn off the gas at the meter (not if it's in a cellar or basement), don't use electrical switches or naked flames, and call the National Gas Emergency Service on 0800 111 999.
How it works
Three steps.
- 01
Call Ross
Any time, 24 hours. Say what's happening and where you are.
- 02
Price first
Call-out fee confirmed before Ross sets off.
- 03
Made safe and sorted
Stopped, fixed, tested and explained.
Is there a call-out fee?
Yes. A call-out fee applies, and Ross confirms it before he sets off. Outside Ross's 10-mile radius of Cumbernauld, a travel charge may apply, confirmed before he sets off.